A Menu of High Value Employee Investment Choices

Lunch and Learns are a high value/low time commitment experiences of 90-120 minutes dedicated to the most important leadership development topics for outstanding business outcomes today.

Championing Change –Remarkable Leaders Champion Change
After completing this lunch and learn, you will:
Understand the factors that affect how people respond to change.
Have a process you can follow to develop change plans.
Have nine specific tactics you can employ to champion change.

Communicating Powerfully –Remarkable Leaders Communicate Powerfully
After completing this lunch and learn, you will:
Recognize four basic communication styles.
Know how to modify your message to best connect with different people.
Understand and know how to apply the keys to a powerful presentation.

Building Relationships –Remarkable Leaders Build Relationships
After completing this lunch and learn, you will:
Understand the implications of listening on your leadership relationships.
Know ten specific actions you can take to become a better listener.
Know the factors affecting trust and how you can use them more effectively to build trust.

Developing Others – Remarkable Leaders Develop Others
After completing this lunch and learn, you will:
Understand the importance of and how to effectively demonstrate supportive behaviors.
Know how to use an annual review process to develop others.
Be able to identify fourteen common causes for performance problems.

Focusing On Customers –Remarkable Leaders Focus on Customers
After completing this lunch and learn, you will:
Develop greater insights into the impact of both internal and external customer service.
Know how to instill a customer service mindset.
Understand how to recover from a customer service problem.

Influencing With Impact – Remarkable Leaders Influence with Impact
After completing this lunch and learn, you will:
Understand how your values affect influence.
Know a formula for building credibility and how to apply it to increase your influence.
Know the importance of attitude and how to develop learned optimism.

Thinking and Acting Innovatively –Remarkable Leaders Think and Act Innovatively
After completing this lunch and learn, you will:
Learn to recognize and address common creativity squelchers.
Understand the connection between your view of mistakes and the creative process.
Understand the creative process and how to emulate creative geniuses.

Valuing Collaboration and Teamwork –Remarkable Leaders Value Collaboration and Teamwork
After completing this lunch and learn, you will:
Know a model for team success.
Recognize the difference between leader and facilitator and when you should fulfill each role.
Gain key insights into leading team meetings.

Solving Problems and Making Decisions – Remarkable Leaders Solve Problems and Make Decisions
After completing this lunch and learn, you will:
Understand the importance of asking questions of the decision making process.
Know the two main types of questions and how to apply them to a question asking process.
Know the pros and cons of four common decision making approaches.

Taking Responsibility and Accountability – Remarkable Leaders Take Responsibility and Accountability
After completing this lunch and learn, you will:
Understand the importance of being personally accountable.
Know what gets in the way of accountability.
Recognize barriers to effective delegation.
Know both the vicious and virtuous cycles of delegation.

Managing Projects and Processes Successfully –Remarkable Leaders Manage Projects and Processes Successfully
After completing this lunch and learn, you will:
Be able to distinguish between projects and processes and why this difference is important.
Be able to define the three dimensions of success in project management.
Know key steps for enabling process improvement.
Understand the three key reasons that process improvements fail and what you can do about them.

Setting Goals and Supporting Goal Setting –Remarkable Leaders Set Goals and Support Goal Achievement.
After completing this lunch and learn, you will:
Understand the importance of goal setting.
Know the keys to developing a goal setting mindset.
Understand how to create collaborative goals as a goal setting leader.
Know the power of and how to create alignment.